Last updated: 18.04.2019
Also (and this is not to the left, but it's still a solid advice, so what the hell), always remember to use unique passwords for each service you use. It’s not the 2000s anymore.
If you choose to do so - thanks <3.
If for some important reason we are unable to accept your order, we will let you know ASAP and provide a refund if the payment has been already made.
3.9.1. fill out the withdrawal form available at https://storecdpr.yourtechnicaldomain.com/data/include/cms/withdrawal_form-EN.pdf; or
3.9.2. contact STORE support at firstname.lastname@example.org
Once you have exercised your withdrawal rights, you will have to send the relevant Product(s) to the following address within 14 days:
ul. ŁUBIŃSKA 10, HALA B, Grupa EC
Once we receive the Product(s), we will provide you with a refund within 14 days. We will also refund the standard cost of delivery of your Order to you. However, you will have to cover the direct costs of returning the Product(s) on your own. Please note that if you return Product(s) that have been used, worn (except to try on) or or washed, you may be liable for the diminished value of the returned Product(s).
You will not be able to exercise your withdrawal rights if: I) you have expressly agreed to immediate delivery of a product not supplied on a tangible medium and you have acknowledged that you would lose the right to withdraw from contract, or
II) you purchased sealed Product(s) which are not suitable for return due to health protection or hygiene reasons (e.g. underwear) and if they were unsealed after delivery.
Keep in mind that returned products must be in undamaged condition – if something has been damaged, you may not get your money back.
8.2. However, we recognize that there might occasionally arise legal disputes that are not so easily resolved. In this section we explain what happens in the case of a legal dispute.
8.3. You and we both agree to make a reasonable and good faith effort to resolve any dispute informally. We suggest this dispute resolution period last 30 days unless exceptional circumstances exist. If it is not resolved during this time, you may be entitled to submit a complaint through the Online Dispute Resolution Platform operated by the European Commission, details of which can be found at ec.europa.eu/consumers/odr/.
If you are unhappy with the result of our discussion, you may be entitled to use the Online Dispute Resolution Platform (details on the left).
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